Terms & Conditions

1Booking and deposit

A 50% deposit is required to confirm your booking. It secures your date, our staff, beverages, the mobile bar and event preparation.

The deposit is payable by bank transfer or credit card when you accept your proposal. If we don't receive it, Iconic Sip may release your date to other clients.

2Bond

A bond of at least $100 is payable before the event to cover damages, breakages or extras. It is refunded within 7 days after the event, less any charges. We'll always tell you what was deducted and why.

Deductions may include broken or lost glassware, damaged equipment, additional services and extra guests.

3Final payment

The remaining balance is due no later than 14 days before your event, unless we've agreed otherwise in writing. This includes all services plus any parking or other agreed costs.

4Cancellations and refunds

• 21 days or more before the event: your deposit is refunded in full.
• Less than 21 days before the event: the deposit is non-refundable.
• Less than 14 days before the event: the full booking amount is payable and non-refundable.

If you need to cancel for reasons outside your control, we may instead offer a credit towards a new booking. Credits must be used within 6 months of the original booking date, subject to availability.

5Guest numbers

Guest numbers can be increased with at least 10 business days' notice, so we can arrange enough staff and stock.

Once your deposit is paid, guest numbers can't be reduced for events under 40 guests. For events of 40 or more, numbers can be reduced by up to 10%.

We do a headcount during the event. Any extra guests not included in your booking will be charged from the bond or your card, and may be charged at a higher rate than your per-person price. No refunds are given for guests who don't attend. Late arrivals are welcome and may be charged accordingly.

6Payment methods

We accept bank transfer and credit card.

7Damages and breakages

Lost or broken glassware is charged at $5 per glass, unless it was caused by Iconic Sip staff. Glassware returned after the event is not charged.

Damaged or lost equipment or alcohol (unless caused by our staff) will be charged at a reasonable cost. If lost items are found and returned in good condition, there's no charge.

Please protect your own property during setup, service and pack-down. Iconic Sip isn't responsible for damage to benchtops, floors, fixtures or furnishings unless caused by our negligence.

8Changes on the day

If an agreed drink or service becomes unavailable, we'll offer a suitable substitute and check with you first.

Extending your event time is at our discretion and may require a minimum spend.

9Responsible service of alcohol

Iconic Sip holds a Victorian liquor licence (Nø 36172431) and all our bartenders practise Responsible Service of Alcohol. We will refuse service to:

• anyone under 18
• anyone who is intoxicated
• anyone likely to drive under the influence

Guests must show valid ID if asked. We don't serve shots or double spirits unless agreed beforehand.

10Security

For large events, we recommend hiring security.

11Your rights

Nothing in these terms limits your rights under the Australian Consumer Law.